We have had to change our payment gateway to a new provider. In some cases we were not able to bring credit card details across to the new system, meaning that a few customers need to re-enter their cards. We’re sorry about that. There’s more info on the blog.
Our engineers are currently working to resolve issues impacting customers on Tasman servers. During this time, there may be intermittent website outages, slow performance, or email issues. Updates are being posted on our Network Status page, so please check it regularly for the latest information. We are working to resolve this as soon as ... Read More »
From Friday 20 December to Sunday 5 January, our Support Team will be working reduced hours. 24/7 emergency support will be available throughout. See full details in the blog.
Our engineers are currently working to resolve issues impacting customers on the Dampier servers. During this time, there may be intermittent website outages, slow performance, or email issues. Updates are being posted on our Network Status page, so please check it regularly for the latest information. We are working to resolve this as soon as ... Read More »
