During this window, we are performing maintenance on a number of our internal services to help future proof our services by improving their security, reliability and performance. This maintenance will be done at 11 PM on the 14th of April. There will be a short period in which the below websites will be ... Read More »
We have had to change our payment gateway to a new provider. In some cases we were not able to bring credit card details across to the new system, meaning that a few customers need to re-enter their cards. We’re sorry about that. There’s more info on the blog.
Our engineers are currently working to resolve issues impacting customers on Tasman servers. During this time, there may be intermittent website outages, slow performance, or email issues. Updates are being posted on our Network Status page, so please check it regularly for the latest information. We are working to resolve this as soon as ... Read More »
From Friday 20 December to Sunday 5 January, our Support Team will be working reduced hours. 24/7 emergency support will be available throughout. See full details in the blog.
